Company

Company Philosophy

Unlock the door to a new world

MISSION
As logistics innovators, we are developing new values to achieve a richer life for each of us.
VISION
We enhance customer convenience by making train stations into logistical hubs. We aspire to become a platform company in Japan, leveraging our contact points with customers by expanding both services and service areas.

Our Values

To achieve our mission and vision, we have established a code of conduct called Team S. M. A. R. T. (strategic, marketing, adapt, respect, try).
Strategic

Always be aware of problems and tackle daily duties strategically.

Marketing

Listen to customer voices and respond with sangen-shugi, the three principles grounded in hands-on marketing involvement.

Adapt

Be adaptable and think flexibly.

Respect

Respect and inspire each other while creating a rewarding and engaging workplace.

Try

When at a loss, choose to give it a try.

Message

ICHIHARA Yasufumi

JR East Smart Logistics Co., Ltd. was established in July 2023, and aspires to turn stations into logistics bases.

Until now, lockers at stations were mainly used for storing luggage. Due to the development of e-commerce, however, the increased need for convenience in receiving and shipping packages has altered expectations. To accommodate these new desires, we have expanded locker functions by enabling customers to check availability, reserve, receive and send, as well as store.

As exemplified by the "2024 problem," a serious delivery worker shortage is expected in the future. We aim for more efficient and environmentally friendly transportation by taking advantage of the logistics already possessed by the JR-EAST Group.

We aim to make the JR East stations, used by many customers every day, more convenient with our multi-function lockers. In the near future, we hope to utilize our lockers to make life easier for customers by starting a prescription pick-up service, and a package pick-up service even during hours when station buildings are closed.

Furthermore, we hope our boosted function lockers will attract more business partners in addition to the JR East stations. Through collaboration with various associates, we hope to contribute further to customer life satisfaction and a thriving society. We humbly request your support.

ICHIHARA Yasufumi
President and Representative Director, JR East Smart Logistics Co., Ltd.

Company Profile

Company name

JR East Smart Logistics Co., Ltd.

Location

〒130-0022
3F, KS15 Building, 3-1-1 Kotobashi, Sumida City, Tokyo
1-minute on foot from JR Kinshicho station

Core business

Rental lockers, smart lockers

Representative

ICHIHARA Yasufumi

Established

July 3, 2023

Employees

Approximately 90

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